Terms of Service

The Midnight Society®, LLC is the sole owner of this website. “The Midnight Society” and “Sun Logo” are a Registered Trademark of The Midnight Society®, LLC, and any unauthorized use is strictly prohibited. Such authorized parties may use the Sun Logo / "The Midnight Society" only as specified in their agreement with The Midnight Society and any associated Guidelines and such use must always be in conjunction with the appropriate terms that define the relationship authorized by their contract with The Midnight Society.

The Sun Logo or any other graphic symbol, logo, icon, or image owned by The Midnight Society may not appear in any publications without written permission from The Midnight Society. This includes any and all works of art by us or any of our collaborative artists.

The Midnight Society®, LLC is not liable for any lost, missing, or stolen merchandise purchased. If you feel your purchased product is defective in anyway, please provide photographic evidence, and email us. We will consider your inquiry and work with you from there.

We have no control over the United States Postal Service. If your package is delayed, or has been at a location that is not your delivery address for more than 10 business days, please contact your local Post Office. If your package has been marked as Delivered, but is not in your possession for whatever reason, there is absolutely nothing we as a company can do, as we have to put trust into the United States Postal Service at that point.

International Orders may be subject to import duties and taxes which are levied once the parcel reaches your country. You are responsible for paying additional charges for customs clearance. Under no circumstances will we falsify a shipments weight or it's contents value. If your International Order is placed during a Sale period, please note that the customs form will state the contents value BEFORE discount, and you are responsible for any additional charges.

Shipping:

USA: 5 to 7 Business Days
International: 10 to 21 Business Days

We typically ship out twice a week. We will notify you to any delays on our Social Media.

We DO NOT guarantee expected shipment dates during the Holiday Season. We will not post on any Social Media about a final date in order to expect your package by.

The Midnight Society®, LLC under no circumstances will release any sensitive customer information to any third party affiliate. We take Privacy extremely seriously. We only have access to/collect information that you voluntarily give us via the Checkout process. We will not sell or rent this information to anyone.

The checkout process is 100% Secured by Shopify. In no way, shape, or form are we provided any Credit Card information other than the last 4 digits. Paypal Information is 100% Secured by Paypal. We are not given any Paypal Log In information.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Any item(s) to be returned or exchanged on must be sent back at the Buyer's Expense within 30 Days of Purchase. Once we have received your return, please allow 3 to 5 Business Days for Processing. Once 30 Days has passed you retain full ownership of your product(s) purchased from this site.

We retain the right to cancel or refund any orders we see fit at any time. Typically this will be based on any data collected, previous interaction, or prior discussion. We will cancel your order if the payment process is denied during checkout more than twice in a row, and your information will be flagged from purchasing any products in the future. If you file a claim with your form of payment past the 30 Days of Purchase for a refund, we will provide them with our policy information.

A majority of our items are Limited Edition or Timed Editions. We make no guarantees that the items needed for replacement will be in stock. All items are based on a first come first serve basis.

“72 Hours of Midnight” Releases are subject to an extended shipment time frame. “72 Hours of Midnight” is a Timed Edition Release. Once 72 Hours has ended and all orders are closed, The Midnight Society will produce ONLY those orders that have been placed. This will extend the normal shipment time by two weeks as these products are not in hand. We will contact you directly with updates and further delays. There will be a small number of extra sizes ordered in case an exchange is necessary.

"The Midnight Lotto" is no way, shape, or form an actual Lottery. There is No Purchase Necessary to take part in our Midnight Lotto. Tickets are FREE, and can be added to your cart and checked out with no payment option provided. The data collected from Checkout will be used to cultivate a randomized drawing for the Grand Prize Winner. If an actual product is included with your Midnight Lottery Ticket order, the order will fall under the same guidelines and routine as a normal shipment. We will NOT notify you if you were not selected to win our Grand Prize. The Grand Prize announcement will be made at the specified date for that month on Instagram Live. The winner will also be notified via email following the proceedings. The "Midnight Lottery Ticket" itself does not exist, and you will not receive one in the mail. This is simply an easier way for you and us as a company to participate in monthly giveaways.