Any item(s) to be returned or exchanged on must be sent back at the Buyer's Expense within 30 Days of Purchase. Once we have received your return, please allow 3 to 5 Business Days for Processing. Once 30 Days has passed you retain full ownership of your product(s) purchased from this site.
We retain the right to cancel or refund any orders we see fit at any time. Typically this will be based on any data collected, previous interaction, or prior discussion. We will cancel your order if the payment process is denied during checkout more than twice in a row, and your information will be flagged from purchasing any products in the future. If you file a claim with your form of payment past the 30 Days of Purchase for a refund, we will provide them with our policy information.
A majority of our items are Limited Edition or Timed Editions. We make no guarantees that the items needed for replacement will be in stock. All items are based on a first come first serve basis. “72 Hours of Midnight” Releases are subject to an extended shipment time frame. “72 Hours of Midnight” is a Timed Edition Release. Once 72 Hours has ended and all orders are closed, The Midnight Society will produce ONLY those orders that have been placed. This will extend the normal shipment time by two weeks as these products are not in hand. We will contact you directly with further delays. There will be a small number of extra sizes ordered in case an exchange is necessary.